1 - Talked with a very nice agent before i purchased. very nice and helpful. stated it was 3 stages to download after i make my purchase
2 - As stated above I am always nervous about whether I am ordering the right product and entering the order correctly.. As I am typing this note I was curious if I had ordered the download. as luck would have it I just got your text stating that the key will come shortly, Whew!
3 - I had some questions about the software and they were answered quickly. The order went through smoothly and I was able to use paypal. All in all a great experience.